Online bookings that actually do their job.
Live availability without overbooking, online payments with instant confirmation, email and SMS notifications, admin panel designed for your staff. From RON 8,000. Launch in 8–12 weeks.
When you need a booking platform
If you sell time — massage hours, restaurant tables, course seats, service slots — a booking system removes friction: the client doesn't call anymore, doesn't send messages, simply sees what's free and books.
There are ready-made tools (Cal.com, Calendly, Bookwhen, SimplyBook). They work for simple cases. For anything more complex — multiple resources, dynamic pricing, subscriptions, B2B flows, ERP integration, your own branding on checkout — a custom system becomes cheaper long-term than stitching together SaaS tools.
We build systems adapted exactly to your business model. Server-side availability verification (no race conditions that lead to overbooking), integrated payments, automatic notifications, clear admin panel that is easy to use daily.
What you get
A complete system, ready to take the first booking on launch day.
- Live availability calendar with multiple resources (specialists, rooms, equipment)
- Optimized booking flow: pick service → pick slot → contact details → payment → confirmation
- Online or on-site payment (configurable per service)
- Automatic email + SMS notifications (confirmation, 24h reminder, follow-up)
- Admin panel: see bookings day/week/month, modify, cancel, refund
- Staff calendar with Google Calendar / Outlook sync
- Coupon system, subscriptions, prepaid packages
- Customer cancellation with custom policy (free until X hours before, fee after)
- Multi-location and multi-staff if needed
- GDPR + cancellation policy + clear terms
- Admin training + documentation
- 60 days post-launch support
Good fit if...
- You sell time: massage, hairdressing, physiotherapy, therapy, classes, consulting
- You have multiple simultaneous resources (multiple specialists, multiple rooms)
- You want online payment to eliminate no-shows
- Ready-made tools (Cal, Calendly) no longer hold you — you want your own branding and custom flows
- You face overbooking from manual calendar management
Not a fit if...
- You have 1 specialist with 5 slots per day — Cal.com or Calendly is cheaper
- You work exclusively on walk-ins and do not want to train clients to book
- The business model is based on recurring subscriptions (Memberful, Outseta, Patreon fit better)
How the project unfolds
Five clear stages, heavy focus on flow testing before launch.
- 01
Discovery (1 wk)
We map the flows: what you sell, how booking works today, what resources are involved, how you invoice, what cancellation policies you have.
- 02
UX design (2 wk)
Wireframe on booking flow + admin. Detailed UX flow: customer journey + staff journey. We test with 2–3 real clients before code.
- 03
Backend development (2–3 wk)
Booking, availability, payment, notification APIs. "No overbooking" logic is tested extensively — race conditions are the most common bug source here.
- 04
Frontend development (2 wk)
Customer and admin UI. Staging build with real test bookings.
- 05
Launch + training (1–2 wk)
Soft launch with 10-20 test clients, adjustments, staff training, public launch. 60 days support.
Technologies
- Next.js (App Router) + PostgreSQL + Prisma — our preferred combo
- Stripe for payments (Recurring + Refunds)
- Resend, Postmark, or SendGrid for email
- Twilio or SMSCentral.ro for SMS
- Google Calendar API / Microsoft Graph for sync
- Sentry for monitoring + alerts (overbooking is not just a bug, it is direct impact)
Indicative pricing
Varies significantly with resource count, flow complexity, and integrations.
From RON 8,000 (single-resource, online payment, email notifications). RON 12,000–18,000 for multi-resource with SMS and calendar sync. RON 20,000–25,000 for complex systems with subscriptions, multi-location, B2B flows.
Frequently asked questions
How long does it take to launch?
8–12 weeks for a complete system. 12–16 weeks for complex cases (multi-location, multi-staff, ERP integration).
How do you avoid overbooking?
Availability logic runs server-side with slot locks at booking time. We test extensively with real concurrent bookings before launch. Plus monitoring with alerts if something unexpected happens.
How do you handle refunds?
We configure the cancellation policy in the system (e.g., free until 24h before, 50% fee after). Stripe refunds are automatic when policy is respected, manual when staff decides on exceptional cases.
Can I integrate with my Google or Outlook calendar?
Yes. Bi-directional sync means what you block in Google Calendar disappears as an available slot in the system, and bookings automatically appear in your calendar.
Do SMS notifications cost extra?
Yes, but little: ~0.05-0.10 EUR per SMS in RO via SMSCentral.ro or Twilio. For 1,000 bookings/month with 2 SMS each (confirmation + reminder), it is ~100-200 EUR/month direct provider cost.
Can the system scale if I grow?
Yes. The Next.js + PostgreSQL stack on Vercel scales automatically. For systems with 50,000+ bookings/month, we can migrate to dedicated infrastructure.
Want to eliminate phone calls and booking chaos?
Tell us what you sell (services, duration, resources) and how you currently manage bookings. We come back with a clear proposal.